Elevated Errors

Incident Report for ValidiFI

Resolved

This incident has been resolved

Posted Jul 30, 2022 - 18:28 EDT

Update

All systems are running as normal. We have not seen a recurrence of this issue, but continue to monitor.

Posted Jul 30, 2022 - 09:52 EDT

Monitoring

We have resolved an issue that was causing some BankVERIFY+ transactions to fail with an EX03 result, and have not seen an incident in almost an hour. We will continue to monitor.

Posted Jul 30, 2022 - 00:17 EDT

Investigating

We are investigating an issue with BankVERIFY+ that is causing an elevated number of EX03 results. Our engineers are researching the issue and will update this incident when the issue has been identified.

Posted Jul 29, 2022 - 20:02 EDT

This incident affected: Insights API (BankVERIFY+).